Lennar Enterprise App
Lennar Enterprise App
OneLennar app supports employees with essential daily HR tasks like clocking in, managing pay, requesting time off, and more.
OneLennar app supports employees with essential daily HR tasks like clocking in, managing pay, requesting time off, and more.
Team
PM
Engineering lead
Product designer (me)
My Role
My Role
Led end-to-end design, including visual prototyping, user research, pilot user testing, new mobile native components creation, design to dev hand-off.
Led end-to-end design, including visual prototyping, user research, pilot user testing, new mobile native components creation, design to dev hand-off.
Solution
Solution
Visuals from the product — some key screens I designed for the final experience.
Visuals from the product — some key screens I designed for the final experience.
Business Brief
Business Brief
Lennar sought a mobile enterprise application to enable its 10,000+ employees to perform daily HR tasks—aiming to reduce software costs and boost workforce productivity.
Lennar sought a mobile enterprise application to enable its 10,000+ employees to perform daily HR tasks—aiming to reduce software costs and boost workforce productivity.
Lennar, a leading American home-builder, operated across a fragmented ecosystem of 40+ internal tools. There was a lack of mobile friendly option despite 70% employees working on-field.
Lennar, a leading American home-builder, operated across a fragmented ecosystem of 40+ internal tools. There was a lack of mobile friendly option despite 70% employees working on-field.
Re-framed My Design Challenge
Re-framed My Design Challenge
How might we design a delightful experience that simplifies HR tasks for employees?
How might we design a delightful experience that simplifies HR tasks for employees?
How might we design for seamless adoption of a new tool?
How might we design for seamless adoption of a new tool?
Design Decisions - Selected Example
Design Decisions - Selected Example
Improving the experience of mobile timesheets and clock-in feature.
Improving the experience of mobile timesheets and clock-in feature.
I collaborated with PM, HR and employees to understand the pain points with current HR tools and summarize them into actionable insights.
I collaborated with PM, HR and employees to understand the pain points with current HR tools and summarize them into actionable insights.
User Discovery
User Discovery
Key insights for timesheets
Key insights for timesheets
Hourly employees found it frustrating to fill out lengthy, detailed forms each time through the desktop app.
Hourly employees found it frustrating to fill out lengthy, detailed forms each time through the desktop app.
Employees often missed exact clock-in times and preferred to log their hours later when they remembered.
Employees often missed exact clock-in times and preferred to log their hours later when they remembered.
Employees lacked a clear view of their weekly schedule and associated projects.
Employees lacked a clear view of their weekly schedule and associated projects.
Design decisions
Design decisions
Improvements
Improvements
Designed a clock-in widget for the home screen to increase convenience.
Designed a clock-in widget for the home screen to increase convenience.
Proposed an autofill feature based on past activity to simplify and speed up the clock-in process.
Proposed an autofill feature based on past activity to simplify and speed up the clock-in process.
Designed a clear daily view of the timesheet with a simple, intuitive way to make edits.
Designed a clear daily view of the timesheet with a simple, intuitive way to make edits.
Testing the MVP - Selected example
Testing the MVP - Selected example
Employees were confused by the clock-in process due to information overload.
Employees were confused by the clock-in process due to information overload.
Solution
Solution
I addressed this by iterating on the modal design—improving visual hierarchy and adding a clear call-to-action button.
I addressed this by iterating on the modal design—improving visual hierarchy and adding a clear call-to-action button.
How to maximise adoption?
How to maximise adoption?
Designed the app logo and built a scalable identity that reflects Lennar’s culture and encourages employee adoption.
Designed the app logo and built a scalable identity that reflects Lennar’s culture and encourages employee adoption.
Covering all use cases
Covering all use cases
Added an element of surprise and delight for associate's birthday notification.
Added an element of surprise and delight for associate's birthday notification.
Scaling the component library
Scaling the component library
Built new mobile components based on existing desktop design system, facilitating scalability for future mobile apps.
Built new mobile components based on existing desktop design system, facilitating scalability for future mobile apps.
